Yesterday's memories lovingly mixed with shades of today
... Quote of the week: " A house is made of bricks and beams, a home is made of love and dreams "
. . . Questions ? . . .
Home Decorating ~ We have selected gifts and decorating products that will help you personalize your home, selecting colors and styles that are tasteful, and that can have matching design elements. Use the website " keyword search " box to help you find, and select the home decor products of a color and style that helps you add warmth to your home.
Ordering ~ Our ordering process operates through a Shopping Cart, along with our website product Catalog. We accept American Express, Discover, Visa/MC credit cards, and PayPal, ( and personal checks at our Open House events ). We can take phone orders to expedite processing. Call us at ( 815 ) 895 - 4659 or TEXT us at ( 815) 517 - 5731, ... and we will personally take your Order, and expedite shipping. We can personally gift wrap, free, if needed. We operated a full service Flower & Gift Shop for 12 years, and shine at full service! Try us . . .
Privacy ~ With over 20 years customer service experience, we take extreme care in the privacy of customer relationships. We will never give out nor sell your name, address, telephone number, or e-mail information. ... On the other hand, we encourage you to share your on-line shopping experience with your family and friends.
Security ~ We are a PCI compliant, on-line, mom & pop business. We use reliable, standard and secure, e-Commerce software and Merchant Services. Our web site host, www.MerchantMoms.com, is professiuonally verified by " Merchant SAFE ", and " Trustwave " security.
Shipping ~ We ship by US Postal service (USPS), and United Parcel Service (UPS), depending on the destination, size, and weight of an order. All shipments are insured. Shipping typically takes between two to three days, unless you are outside the US. Feel free to request any special shipping requirements or priorities in the Shopping Cart comment field. Shipping in the United States is FREE for orders over $75. We take orders from anywhere in the United States. Foreign Orders are require personal careand attention because of customs and extra shipping cost.
Shopping ~ Customers have been shopping with us since 1988, when I operated ' Memory Maker Flower & Gift Shop '. My retail business, ' Cottage Comforts ' , is registered in DeKalb County, Illinois. We are a small women owned, mom & pop business, with over 20 years customer service to families. We are on-line everyday, all year. Enjoy shopping with us, knowing you have quality products to select from, and top quality customer service to serve you . . .
Warranty ~ We seek to achieve high customer satisfaction, and offer 90-day full guarantee, no questions asked. Please let us know how to satisfy your expectations, and adjust price, if necessary, to meet your best shopping experience with us.
... Nancy " Nan " Brewer, Owner/Designer ... August 16th, 2018